Room was smaller than expected, but bed was comfortable. Noise travels VERY freely from the hallway outside ? my room was opposite the ice machine and the noise was irritating. Had a shared bathroom, but it was close to my room and I never had to wait to use it. Location is great ? steps away from Market St and the BART station and a couple of blocks from Union Square. They do offer mediocre coffee and muffins in the morning, but it?s nothing to get excited about. Generally happy with my stay but not blown away.

Best Feature: Location
Needs Improvement: Noise travel

This hotel exceeded my expectations. Although the rooms were small, they were exceptionally clean and well designed space. The front desk and service were tops. I recommend this to anyone except families w/ kids in same room, too small for that.

Best Feature: service, cleanliness
Needs Improvement: toilet

Great location and great nights sleep. Comfy bed. Unclear how the 'Mosser method' of environmentalism is enacted and the robes were 60% polyester. If you want muffins, wake up early, they were out by 9am every morning. Little things, but I loved the hotel!

Best Feature: Location!

My sister left her wallet in her room, and when we went back for it, it was gone (house-keeping). X, the manager, had her go through all of the dirty & clean laundry. AS I SPOKE TO HIM, HE STARED OUTSIDE THE DOORS. I had to ask him what was outside because I was speaking. He then looked at me, but it quickly wondered back outside. It was my sister's fault for leaving her wallet behind, but X DID NOT EVEN PRETEND TO CARE. He said, "I don't believe that she left it here. She must have dropped it outside." X treated us like fools.

Best Feature: location
Needs Improvement: mostly Mark (manager)

My stay was nice, and the location was fabulous. My main issues were that there was no free wi-fi (though you could pay for it at the rate of $10 a day. Try stopping by the Mac store across the street for free wi-fi) and that the price of parking was another $28. So, had those things been included in the price of the hotel, it was have been about $40 over the rate that seems, otherwise, good. The room was TINY, but that was fine with me, and the service was alright as well. Keep your eyes open for the hilarious goody bag!

Best Feature: Location
Needs Improvement: Pricing