Submitted by: ALI & BRIAN C. of SHICKSHINNY, PA USA ; July 05, 2007 Date of visit: 06/07 Traveler's Favorite Vacation Destination: maui Traveler's Rating:  ELEVATOR ON OUR SIDE DIDN'T WORK HALF THE TIME, ICE MACHINE ON 3RD FLOOR MADE INVISIBLE ICE CUBES, AIR CONDITIONER LEAKED ALL OVER CARPET, THEIR SOLUTION WAS TO TURN IT OFF AND PUT A LARGE, LOUD FAN IN OUR ROOM TO DRY IT OUT ON 93 DEGREE DAYS, POOL WAS FILTHY AND THEN CLOSED FOR ALMOST 2 DAYS, REQUESTED A WAKE UP CALL FOR THE MORNING OF DEPARTURE, WAS TOLD"YOU'LL GET IT''.WE ARE STILL WAITING FOR IT. FREE BREAKFAST CONSISTS OF 3 WAFFLE MAKERS AND 3 TOASTERS FOR HUNDREDS OF GUESTS, SO BE PREPARED TO WAIT IN A LONG LINE. OUR ROOM WAS DIRTY AND TUB DRAINED EVENTUALLY... Best Feature: nothing Needs Improvement: everything, including staff
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